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Tom Peters
57 quotes
“Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.”
Tom Peters (born 1942) first seen 1994 wikiquote, CC BY-SA 4.0 source
Recorded in: Quote is actually from Tom Peters: The Best Corporate Strategy? None, Of Course. Chicago Tribune July 11, 1994
Also quoted by: Leonardo da Vinci (misattributed)
“Bosses: You make your living going to meetings. Hence any meeting that does not bubble and incite enthusiasm is a forever-lost opportunity.”
Tom Peters (born 1942) first seen 2012 wikiquote, CC BY-SA 4.0 source
Recorded in: Tom Peters on Twitter, 2012.06.03.
“EXCELLENCE in <140 Characters: Cherish your people, cuddle your customers, wander around, “try it” beats “talk about it,” Excellence or else, tell the truth.”
Tom Peters (born 1942) first seen 2015 wikiquote, CC BY-SA 4.0 source
Recorded in: TomPeters.com - Abu Dhabi, World Strategy Summit, Main Program, November 17, 2015
“Creating in all employees the awareness that their best efforts are essential and that they will share in the rewards of the company's success.”
Tom Peters (born 1942) wikiquote, CC BY-SA 4.0 source
“Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.”
Tom Peters (born 1942) wikiquote, CC BY-SA 4.0 source
“Transforming leadership, [is defined as] leadership that builds on man's need for meaning, leadership that creates institutional purpose … he is the value-shaper, the exemplar, the maker of meanings … he is the true artist, the true pathfinder.”
Tom Peters (born 1942) first seen 1986 wikiquote, CC BY-SA 4.0 source
Recorded in: p. 82 as cited in: Amir Levy, Uri Merry (1986) Organizational Transformation: Approaches Strategies, and Theories. p. 52.
“Most of their real innovation comes from the market”
Tom Peters (born 1942) wikiquote, CC BY-SA 4.0 source
“What gets measured gets done.”
Tom Peters (born 1942) wikiquote, CC BY-SA 4.0 source
“Every excellent company we studied is clear on what it stands for, and takes the process of value shaping seriously. In fact, we wonder whether it is possible to be an excellent company without clarity on values and without having the right sorts of values.”
Tom Peters (born 1942) wikiquote, CC BY-SA 4.0 source
“Life is too short for non-WOW projects.”
Tom Peters (born 1942) wikiquote, CC BY-SA 4.0 source
“Lists simplify, clarify, edify.”
Tom Peters (born 1942) wikiquote, CC BY-SA 4.0 source
“If not excellence, what? If not excellence now, when?”
Tom Peters (born 1942) wikiquote, CC BY-SA 4.0 source
“The vitality of our network will determine our professional fate.”
Tom Peters (born 1942) wikiquote, CC BY-SA 4.0 source
“Reward excellent failures. Punish mediocre successes.”
Tom Peters (born 1942) wikiquote, CC BY-SA 4.0 source
“Service is the highest human calling.”
Tom Peters (born 1942) wikiquote, CC BY-SA 4.0 source
“Do not even flippantly badmouth anybody this week. Button it up.”
Tom Peters (born 1942) first seen 2010 wikiquote, CC BY-SA 4.0 source
Recorded in: November 2, 2010.
“The Big Four: Out-read 'em. Out-study 'em. Out-present 'em. Out-listen 'em.”
Tom Peters (born 1942) first seen 2010 wikiquote, CC BY-SA 4.0 source
Recorded in: November 4, 2010.
“As project chief you are creating a narrative, a story, a good yarn. If you look at the process-journey that way, you and your gang will … dramatically up the odds of a WOW outcome!”
Tom Peters (born 1942) first seen 2010 wikiquote, CC BY-SA 4.0 source
Recorded in: November 5, 2010.
“The Peters Principles: Enthusiasm. Emotion. Excellence. Energy. Excitement. Service. Growth. Creativity. Imagination. Vitality. Joy. Surprise. Independence. Spirit. Community. Limitless human potential. Diversity. Profit. Innovation. Design. Quality. Entrepreneurialism. Wow.”
Tom Peters (born 1942) first seen 2011 wikiquote, CC BY-SA 4.0 source
Recorded in: November 21, 2011.
“What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?”
Tom Peters (born 1942) first seen 2013 wikiquote, CC BY-SA 4.0 source
Recorded in: February 4, 2013.
“Musing on the phrase ‘waste of time.’ So much more complex than it appears. Many ‘wastes of time’—small talk, daydreaming—are imperatives.”
Tom Peters (born 1942) first seen 2013 wikiquote, CC BY-SA 4.0 source
Recorded in: October 7, 2013.
“If you want to achieve Excellence, you can get there today. As of this second, quit doing less than Excellent work. The first 99.9% of getting from here to there is the determination to do it and not to compromise, no matter what set of road blocks those around you erect.”
Tom Peters (born 1942) first seen 2013 wikiquote, CC BY-SA 4.0 source
Recorded in: November 11, 2013.
“Have fun/Make it fun. … All human endeavor is about emotion. Zest, joy, pride—and fun—are near the heart of any successful enterprise.”
Tom Peters (born 1942) first seen 2013 wikiquote, CC BY-SA 4.0 source
Recorded in: December 23, 2013.
“Make the collective, professional pursuit of listening skills per se a keystone of corporate 'culture'.”
Tom Peters (born 1942) first seen 2015 wikiquote, CC BY-SA 4.0 source
Recorded in: January 12, 2015.
“The most important personal ‘core competence’ by far is a rich set of relationships.”
Tom Peters (born 1942) first seen 2015 wikiquote, CC BY-SA 4.0 source
Recorded in: March 16, 2015.
“The well-served customer...is an appreciating asset. Every small act on her or his behalf ups the odds of repeat business, add-on business, and priceless word-of-mouth referral.”
Tom Peters (born 1942) first seen 2016 wikiquote, CC BY-SA 4.0 source
Recorded in: January 4, 2016
“Training in listening, in statistical techniques and problem cause-and-effect analysis, in group problem solving, in sophisticated financial analysis (for everyone)—and then constant retraining, for upgrading and learning new skills—simply must become the norm, for realtor, banker, or high-tech wizard.”
Tom Peters (born 1942) first seen 2016 wikiquote, CC BY-SA 4.0 source
Recorded in: March 14, 2016
“The ... moral responsibility ... of every leader is staggering—an opportunity to be of service to (literally) civilization. Or not.”
Tom Peters (born 1942) first seen 2016 wikiquote, CC BY-SA 4.0 source
Recorded in: May 2, 2016
“Read deep! Read often! Out-READ the 'Competition'!!!”
Tom Peters (born 1942) first seen 2016 wikiquote, CC BY-SA 4.0 source
Recorded in: 20 June 2016
“Ask! Interviewing/information extraction is an (exceptionally important) ‘art’ that must be mastered!”
Tom Peters (born 1942) first seen 2017 wikiquote, CC BY-SA 4.0 source
Recorded in: 06 February 2017
“Success is about executing what you are doing today with unquestionable, breathtaking excellence.”
Tom Peters (born 1942) first seen 2017 wikiquote, CC BY-SA 4.0 source
Recorded in: 13 February 2017
“A ‘Client’ is ...”
Tom Peters (born 1942) wikiquote, CC BY-SA 4.0 source
“someone with whom I have an intimate relationship”
Tom Peters (born 1942) wikiquote, CC BY-SA 4.0 source
“in it with me for the long haul”
Tom Peters (born 1942) wikiquote, CC BY-SA 4.0 source
“someone with whom I co-invent the future”
Tom Peters (born 1942) first seen 2017 wikiquote, CC BY-SA 4.0 source
Recorded in: 08 May 2017
“No such thing as a 'non-leader.' Every day offers every one of us scads of leadership opportunities.”
Tom Peters (born 1942) first seen 2017 wikiquote, CC BY-SA 4.0 source
Recorded in: 16 October 2017
“R&D/good times and bad times. R&D may have to take its lumps in tough times ... But beware of cutting too much muscle.”
Tom Peters (born 1942) first seen 2018 wikiquote, CC BY-SA 4.0 source
Recorded in: 08 January 2018
“Design, writ large, is increasingly the route to product or service differentiation.”
Tom Peters (born 1942) first seen 2018 wikiquote, CC BY-SA 4.0 source
Recorded in: 15 January 2018
“Passionate servant leaders, determined to create a legacy of earthshaking transformation in their domain create/must necessarily create organizations which are ... no less than Cathedrals in which the full and awesome power of the Imagination and Spirit and native Entrepreneurial flair of diverse individuals is unleashed ... In passionate pursuit of jointly perceived soaring purpose and personal and community and client service Excellence.”
Tom Peters (born 1942) first seen 2018 wikiquote, CC BY-SA 4.0 source
Recorded in: 24 December 2018
“Punctuality at meetings influences culture of punctuality, i.e., promise-keeping in general, on-time deliveries, etc.”
Tom Peters (born 1942) first seen 2019 wikiquote, CC BY-SA 4.0 source
Recorded in: 04 February 2019
“Organizations exist only to serve. Leaders exist only to serve.”
Tom Peters (born 1942) first seen 2019 wikiquote, CC BY-SA 4.0 source
Recorded in: 20 May 2019
“In the private or public sector, in big business or small, we observe that there are only two ways to create and sustain superior performance over the long haul. First, take exceptional care of your customers ... via superior service and superior quality. Second, constantly innovate. That’s it.”
Tom Peters (born 1942) first seen 2019 wikiquote, CC BY-SA 4.0 source
Recorded in: 28 October 2019
“‘Soft’ skills will be 10X more important in a virtual/work-at-home world. Team dynamics, individual growth, team creativity will dominate effectiveness.”
Tom Peters (born 1942) first seen 2020 wikiquote, CC BY-SA 4.0 source
Recorded in: 06 April 2020
“Most important things take lots of time. Peerless quality. Relationship building. Developing people. Superb design. EXCELLENCE.”
Tom Peters (born 1942) first seen 2020 wikiquote, CC BY-SA 4.0 source
Recorded in: 28 September 2020
“An organization, no matter how ‘technologically transformed,’ is at the end of the day no more/no less than: PEOPLE SERVING PEOPLE. (And as leader, your job is: SERVE THE PEOPLE WHO SERVE THE PEOPLE.) (One last thing: The people we serve are our Customers AND our Communities.)”
Tom Peters (born 1942) first seen 2020 wikiquote, CC BY-SA 4.0 source
Recorded in: 26 October 2020
“Design that matters infuses HR and Purchasing and Finance as much as product development.”
Tom Peters (born 1942) first seen 2020 wikiquote, CC BY-SA 4.0 source
Recorded in: 23 November 2020
“Hire for all jobs based on empathy. Employ people who care about people; everything else can be trained.”
Tom Peters (born 1942) first seen 2021 wikiquote, CC BY-SA 4.0 source
Recorded in: 01 March 2021
“Everybody loves being recognized, in any way, large or small. ... Appreciation, applause, approval, respect—we all love it!”
Tom Peters (born 1942) first seen 2021 wikiquote, CC BY-SA 4.0 source
Recorded in: 17 May 2021
“Professional success requires ... drive, initiative, commitment, involvement, and—above all—enthusiasm.”
Tom Peters (born 1942) first seen 2021 wikiquote, CC BY-SA 4.0 source
Recorded in: 21 June 2021
“Brains are in; heavy lifting is out. That's the essential nature of the new knowledge-based economy. Therefore, the development of knowledge is close to job No. 1 for corporations.”
Tom Peters (born 1942) first seen 2021 wikiquote, CC BY-SA 4.0 source
Recorded in: 08 November 2021