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Peter Drucker
162 quotes
“The society of organizations is new-only seventy years ago employees were a small minority in every society.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“Management has authority only as long as it performs.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“It has been said, and only half in jest, that a tough, professionally led union is a great force for improving management performance. It forces the manager to think about what he is doing and to be able to explain his actions and behavior.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“And no matter how serious an environmental problem the automobile poses in today's big city, the horse was dirtier, smelled worse, killed and maimed more people, and congested the streets just as much.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“Wherever an impact can be eliminated by dropping the activity that causes it, this is therefore the best-indeed the only truly good-solution.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“The manager is a servant. His master is the institution he manages and his first responsibility must therefore be to it.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“We do not need more laws. No country suffers from a shortage of laws. We need a new model.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“The worker's effectiveness is determined largely by the way he is being managed.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“To be a manager requires more than a title, a big office, and other outward symbols of rank. It requires competence and performance of a high order.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“A superior who works on his own development sets an almost irresistible example.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“The purpose of an organization is to enable common men to do uncommon things.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“Executives do many things in addition to making decisions. But only executives make decisions. The first managerial skill is, therefore, the making of effective decisions.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“One has to make a decision when a condition is likely to degenerate if nothing is done.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“Communication is always "propaganda." The emitter always wants "to get something across.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“The tool user, provided the tool is made well, need not, and indeed should not, know anything about the tool.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“The first organization structure in the modern West was laid down in the canon law of the Catholic Church eight hundred years ago.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“One reason for the tremendous increase in health-care costs in the U.S. is managerial neglect of the "hotel services" by the people who dominate the hospital, such as doctors and nurses.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“The rule should be to minimize the need for people to get together to accomplish anything.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“Top management as a function and as a structure was first developed by Georg von Siemens (1839-1901) in Germany between 1870 and 1880, when he designed and built the Deutsche Bank and made it, within a very few years, into continental Europe's leading and most dynamic financial institution.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“There is a point at which a transformation has to take place.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“Value added" is a meaningless concept for a retail business , for a bank, for a life insurance company, and for any other business which is not primarily engaged in manufacturing.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“Absolute size by itself is no indicator of success and achievement, let alone of managerial competence. Being the right size is.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“Engineers speak half–jokingly about Murphy's Law: " If anything can go wrong, it will." But complexity stands under a second law as well. Let me call it Drucker's law: "If one thing goes wrong, everything else will, and at the same time.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“There is a point of complexity beyond which a business is no longer manageable.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“Financial "synergy" is a will-o'-the-wisp.It looks good on paper, but it fails to work out in practice.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“The world political system is till based on the concept of the national sovereign state. For the first time therefore, in three hundred years economy and sovereignty are becoming divorced from each other.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“Organizationally what is required - and evolving - is systems management.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“Growth as a goal, to repeat, is delusion. William James, the American philosopher, talked of the "bitch goddess success." A philosopher of business today might well talk of the "bitch goddess growth.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“There is every indication that the period ahead will be an innovative one, one of rapid change in technology, society, economy, and institutions.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“One of the great movements in my lifetime among educated people is the need to commit themselves to action. Most people are not satisfied with giving money; we also feel we need to work. That is why there is an enormous surge in the number of unpaid staff, volunteers. The needs are not going to go away. Business is not going to take up the slack, and government cannot.”
Peter Drucker (1909–2005) first seen 1992 wikiquote, CC BY-SA 4.0 source
Recorded in: New Priorities" Dancing Toward The Future, Context Institute, (1992)
“Sören Kierkegaard has another answer: human existence is possible as existence not in despair, as existence not in tragedy; it is possible as existence in faith... Faith is the belief that in God the impossible is possible, that in Him time and eternity are one, that both life and death are meaningful.”
Peter Drucker (1909–2005) first seen 1993 wikiquote, CC BY-SA 4.0 source
Recorded in: The Ecological Vision: Reflections on the American Condition (1993)
“For the social ecologist language is not "communication." It is not just "message." It is substance. It is the cement that holds humanity together. It creates community and communication. ...Social ecologists need not be "great" writers; but they have to be respectful writers, caring writers.”
Peter Drucker (1909–2005) first seen 1993 wikiquote, CC BY-SA 4.0 source
Recorded in: The Ecological Vision (1993)
“That people even in well paid jobs choose ever earlier retirement is a severe indictment of our organizations -- not just business, but government service, the universities. These people don't find their jobs interesting.”
Peter Drucker (1909–2005) first seen 1996 wikiquote, CC BY-SA 4.0 source
Recorded in: The Shape of Things to Come: An Interview with Peter F. Drucker Leader to Leader, No. 1 (Summer 1996)
“...what's absolutely unforgivable is the financial benefit top management people get for laying off people. There is no excuse for it. No justification. This is morally and socially unforgivable, and we will pay a heavy price for it.”
Peter Drucker (1909–2005) first seen 1996 wikiquote, CC BY-SA 4.0 source
Recorded in: A cantankerous interview with Peter Drucker, Wired (August 1996)
“Universities won't survive. The future is outside the traditional campus, outside the traditional classroom. Distance learning is coming on fast.”
Peter Drucker (1909–2005) first seen 1997 wikiquote, CC BY-SA 4.0 source
Recorded in: I got my degree through E-mail, Forbes (June 16, 1997)
“...human beings need community. If there are no communities available for constructive ends, there will be destructive, murderous communities... Only the social sector, that is, the nongovernmental, nonprofit organization, can create what we now need, communities for citizens... What the dawning 21st century needs above all is equally explosive growth of the nonprofit social sector in building communities in the newly dominant social environment, the city.”
Peter Drucker (1909–2005) first seen 1998 wikiquote, CC BY-SA 4.0 source
Recorded in: Civilizing the City, Leader to Leader, No. 7 (Winter 1998)
“...all earlier pluralist societies destroyed themselves because no one took care of the common good. They abounded in communities but could not sustain community, let alone create it.”
Peter Drucker (1909–2005) first seen 1999 wikiquote, CC BY-SA 4.0 source
Recorded in: The New Pluralism Leader to Leader, No. 14 (Fall 1999)
“Knowing Yourself ...We also seldom know what gifts we are not endowed with. We will have to learn where we belong, what we have to learn to get the full benefit from our strengths, where our weaknesses lie, what our values are. We also have to know ourselves temperamentally: "Do I work well with people, or am I a loner? What am I committed to? And what is my contribution?”
Peter Drucker (1909–2005) first seen 2000 wikiquote, CC BY-SA 4.0 source
Recorded in: Managing Knowledge Means Managing Oneself Leader to Leader, No. 16 (Spring 2000)
“Once a year ask the boss, "What do I or my people do that helps you to do your job?" and "What do I or my people do that hampers you?”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“The subordinate's job is not to reform or reeducate the boss, not to make him conform to what the business schools or the management book say bosses should be like. It is to enable a particular boss to perform as a unique individual.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“A manager's task is to make the strengths of people effective and their weakness irrelevant - and that applies fully as much to the manager's boss as it applies to the manager's subordinates”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“Keep the boss aware. Bosses, after all, are held responsible by their own bosses for the performance of their subordinates. They must be able to say: "I know what Anne [or John] is trying to do.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“Never underrate the boss! The boss may look illiterate. He may look stupid. But there is no risk at all in overrating a boss. If you underrate him he will bitterly resent it or impute to you the deficiency in brains and knowledge you imputed to him.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“The postwar [WWII] GI Bill of Rights - and the enthusiastic response to it on the part of America's veterans - signaled the shift to the knowledge society. Future historians may consider it the most important event of the twentieth century. We are clearly in the midst of this transformation; indeed, if history is any guide, it will not be completed until 2010 or 2020. But already it has changed the political, economic and moral landscape of the world.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“That knowledge has become the resource, rather than a resource, is what makes our society "post-capitalist.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“The newly emerging dominant group is "knowledge workers." The very term was unknown forty years ago. (I coined it in a 1959 book, Landmarks of Tomorrow.) By the end of this century knowledge workers will make up a third or more of the work force in the United States--as large a proportion as manufacturing workers ever made up, except in wartime. The majority of them will be paid at least as well as, or better than, manufacturing workers ever were. And the new jobs offer much greater opportunities.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“Increasingly, politics is not about "who gets what, when, how" but about values, each of them considered to be absolute. Politics is about "the right to life"...It is about the environment. It is about gaining equality for groups alleged to be oppressed...None of these issues is economic. All are fundamentally moral.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“This society in which knowledge workers dominate is in danger of a new "class conflict" between the large minority of knowledge workers and the majority of workers who will make their livings through traditional ways, either by manual work... or by service work. The productivity of knowledge work - still abysmally low - will predictably become the economic challenge of the knowledge society. On it will depend the ability of the knowledge society to give decent incomes, and with them dignity and status, to non knowledge people.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“I think the growth industry of the future in this country and the world will soon be the continuing education of adults. ...I think the educated person of the future is somebody who realizes the need to continue to learn. That is the new definition and it is going to change the world we live in and work in.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source
“I would hope that American managers - indeed, managers worldwide - continue to appreciate what I have been saying almost from day one: that management is so much more than exercising rank and privilege, that it is much more than "making deals." Management affects people and their lives.”
Peter Drucker (1909–2005) said by 2005 at the latest wikiquote, CC BY-SA 4.0 source